FAQ

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Faulty Item Received

If you receive a faulty item, just send us a picture of it to hello@minimalistee.com along with your order number. If the item delivered to you is faulty we'll send you a free reshipment. You don't have to send it back to us :) 

Not Delivered On Time

We usually ship the order from our warehouse within 2-3 days of receiving it, and it takes up to 5-7 days for the shipping companies to make your order reach you. Feel free to contact hello@minimalistee.com if you face any issues due to the delivery time. We'll be more than happy to assist you.

Wrong size received

We always request the customers to check the size chart before ordering any apparel from us. But in case you ordered the correct size but still got the wrong one, we'll be more than happy to exchange it with you. Let us know with a picture with your order number, and we'll do it for you.

I ordered by mistake/I'm no longer Interested.

The order can only be cancelled within 24 hours of your order placement

How long will It take to receive my order?

It should take 7-10 business days for your order to reach you.

May I get a tracking number?

Orders can be tracked from our website by entering the correct order details and email address.

Where can I Track my order?

Orders can be tracked from our website by entering the right order details and email address.

Will You email me when my order is shipped out?

Yes! You will get a confirmation email after you have placed your order and another when your order is dispatched.

How can I pay?

We currently accept both Online and Cash On Delivery payments.

What happens if I type in the wrong address?

If you provide us with the wrong address and the shipment has yet to be sent out, please email us at hello@minimalistee.com, and we will change it to the correct address.

But if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!

What material are you using for the t-shirts?

Single jersey 100% cotton fabric.

Where are the t-shirts manufactured?

Tirupur, India